At cityscapefashion.com, we are committed to providing you with fast and reliable delivery services. Below is a detailed description of our shipping policy to help you understand the delivery process and related information.
- Processing Time
Our order processing time is usually 1-3 business days. Once your order is processed, we will arrange for shipment and send a shipping notification and tracking information immediately.
During peak periods or special circumstances, processing time may be delayed.
- Shipping Methods and Times
We offer the following shipping options:
Standard Shipping: Estimated delivery time is 5-10 business days.
Expedited Shipping: Estimated delivery time is 3-5 business days.
Actual delivery time may vary depending on destination, logistics service provider and other factors. Please note that holidays may extend delivery time.
- Shipping Fees
Shipping fees will be calculated based on your order amount, selected shipping method and destination, and the specific fees will be displayed at checkout.
We may periodically offer free shipping promotions, so please stay tuned for our latest offers.
- International Shipping
We offer international shipping services, and fees and times vary depending on the destination. Please note that international orders may incur additional customs fees, duties, or taxes, which are the responsibility of the buyer.
- Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this number to check the delivery status on our website or the website of the logistics service provider.
- Delivery Issues
If you do not receive your order within the expected time, or find anomalies in the tracking information, please contact our customer service team in time and we will assist you.
- Address Change
Before the order is processed, you can contact us to change the delivery address. Once the order is shipped, the address cannot be changed.
- Other Matters
We are not responsible for lost or delayed packages due to incorrect addresses provided by customers.
If your package is damaged during delivery, please contact us as soon as possible and provide relevant photos and order information.
- Contact Us
If you have any questions about shipping or need further assistance, please contact us at:
Email: lindsayalspach@cityscapefashion.com
Phone: 4092267022
Address: 9715 REDSTONE RISE SAN ANTONIO, TX, 78251